Holiday Notice: ClassB will be closed on the following dates to celebrate the holidays: Christmas Eve (December 24) Christmas Day (December 25) New Year’s Eve (December 31) New Year’s Day (January 1). We wish you a wonderful and joyous holiday season!
UNedited Customer Testimonials
Each customer is invited to complete a survey after they have received their order. Below are some recent comments provided. We don't edit or censor any comments.
Excellent Shirts, Art Work, and Customer Service.
Lori K.
Falmouth, Virginia
July 31st
Everyone loved our T-shirt design and the art work was superb and the overall experience at the event was excellent!! Thank You.
Brenda C.
Philadelphia, PA
July 27th
Everyone I spoke to was very helpful from the Customer Service person when I had some questions before ordering, to the person I spoke with about the art work, down to the final conversations post order.
Fabria D
Grand Prairie, TX
July 26th
As a first time customer, I did not know what to expect from an online t-shirt supplier. I am happy to say that my Troop was thrilled with our new t-shirts! My experience with ClassB was wonderful. Everyone from the artwork department to customer service was prompt, professional and easy to deal with. Kudos to all your team members. We will be ordering form ClassB again soon. Thanks!
Nikki J.
Troy, MIchigan
July 26th
Class B.com is very easy to work with and are helpful to make sure that the color and artwork are perfect.
Brandi B.
Lincoln, NE
July 25th
I will say that I was highly, highly impressed with my first ClassB.com experience. This was primarily because of the great communication. I had EXCELLENT communication from the reps at ClassB and this alone is why I have already recommended the site to others. The t-shirts themselves were great, but I expected them to be.
However what made ClassB.com rise above was the great communication and follow up, such as this survey, the e-mails from the rep as well as the artist.
Just the fact that I got a nice thank you card from the rep as well as a nice teddy bear included in my order added that extra special touch to it so I commend you on this.
A+++ for a job very well done!
Scott W.
Oklahoma City, Oklahoma
July 17th
The screen printed t-shirts for our BSA 100th Anniversary Troop Shirts are amazing! The communication and attention to detail were great through the process, and even when I was delayed in approving artwork due to business travel, ClassB.com still delivered ahead of schedule so our scouts could have their t-shirts prior to scout camp. Thanks!
Tim M.
Mohnton, Pennsylvania
July 10th
Our order arrived early and in perfect condition.
I have to tell you that I am a connoisseur of good service and your company is the finest example of a well organized, customer and quality focused organization that I've encountered in a very long time.
I was a quality improvement process facilitator at a large multinational corporation several years ago and their quality statement was "We will meet the needs and expectations of our customers, both internal and external, the first time and every time." You have certainly accomplished the external part and judging from my contact with your artist, customer service, and shipping folks, I suspect you take care of internal customers just as well. Your follow-up is exceptional.
And to top it off: a thank you note signed by your staff. Unbelievable. That's something that I do with my customers; and you know this, it's something that your competitors do not do and sets you far above anyone else.
You have set the service bar at a very high level and I thank you for your great products and service. Oh, that all companies behave as yours does!
My highest compliments to you, your staff, and your management. We'll be back and I have alreaded recommended your company to others.
Dave M.
Spokane, Washington
July 2nd
ClassB did a great job with our t-shirt order. I was able to make several changes to customize our shirt and the artist's responses were very helpful. I received our t-shirts earlier than the estimated shipping date.
Glen G.
Lakewood, CO
June 22nd
Quick and easy design process. I appreciated the suggestions by the artwork reviewer. Excellent quality and fast turn around - couldn't ask for a better experience.
Stephanie T.
Roseville, California
June 19th